Support & Safety

Use this page for product help, privacy requests, account deletion, billing direction, or a concerning AI response.

Product support Email Fieri Describe the issue, app version, platform, and approximate time. Your information Privacy request Request access, correction, portability, deletion, consent withdrawal, or an appeal. AI safety Report a response Flag content that seems unsafe, illegal, discriminatory, manipulative, or materially false. Leave Fieri Delete an account Use the in-app flow or request verified help if you cannot sign in.

What to include

For technical help, include your device platform, Fieri version, the feature involved, what you expected, what happened, and the approximate date and time. A screenshot can help. Do not send your password, one-time code, full payment-card number, government ID, or unrelated conversation content.

Reporting AI output

Include the approximate date and time, why the response concerned you, and a screenshot or conversation identifier if available. Reports may be reviewed to investigate the event, support you, enforce safeguards, and improve the system. An AI report is not an emergency channel and is not monitored continuously.

Privacy and account requests

Write from the email address associated with your account when possible. State the right you want to exercise and the jurisdiction where you live. We may verify your identity and authority before disclosing or deleting information. See the Privacy Policy and account-deletion instructions.

Billing

Purchases made through Apple or Google are managed by that store. Use the subscription-management control in Fieri or your device's store settings for cancellation. Store support controls payment methods and refunds. Never email Fieri a full card number.

Immediate danger

Fieri is not an emergency or crisis-response service. If you may hurt yourself or someone else, call local emergency services now. In the United States or Canada, call or text 988. If you are elsewhere, contact the emergency or crisis resource for your location.

Contact

Email support@thefieriapp.com. Keep a copy of the message for your records.